Embraer E190 (E90)

Very good seats, more leg space then expected.

First of all, my flight from DUS to LIS 541 not only was delayed but very unpleasant. Your executive concept does not meat the any of the star alliance concept. Any company will have a mild seat not occupied or the next seat empty. As I was sitting in 2A, a BIG gentleman occupied the seat next to me 2B. It was a very, very uncomfortable situation as he was constantly speeding his legs wide open and fighting for total control of the the middle armrest to the point of pushing my arm several times of it. HORRIBLE! Both him and your "Executive" class. We landed late, I run to the Victoria Lounge to be told by your team inside at 16:06 that my flight was already boarding, leaving me no choice to enjoy a minute or even put a foot in it. I then went to the gate 45A, to see that no boarding had yet started. A complete chaos was happening there. Everybody was standing waiting for the boarding to start, coach class totally blocking every single way to get to the Executive boarding line. It was hot as hell as there was little room between person to person, crowded as hell. Once on board I went to use the lavatory, to find no soap. I told a (at the time of the beginning of boarding) male flight attendant (leaning on the side of the wall to the lavatory) that made no facial expression whatsoever, and so it was that after take off (about 2 hours later) and attempt of using it again I found no soap whatsoever again. I told another male flight attendant, which at least provided some soap bars. my seat as dirty, not vacuumed or serviced, a dirty sock was still inside the left side compartment (which I took a picture of) I gave it to an attendant but no one ever bothered with an apology. The tenderloin was very hard to cut, plate so small and crowded that I felt like everything would slip out of it if I moved the knife with one wrong move. Coffee cups where like espresso cups and filled so little that I had to ask three times and took about 20 min to have a cup of coffee. The soup was cold, the dessert was poor and 2 and ah half hours prior to landing (not sure why they didn't let us sleep at least until an hour prior to landing since the meal was nothing but a plate of very poor choices, fast enough to serve and clean up) the lights where turned on to serve a very poor "meal" I chose a grain roll, but she only had white rolls in her basket so she didn't bother to try and look for one by saying "oh looks like I only have white rolls left" the exiting of the plain was mixed as coach was not held on one side of the aisle. All in one, not worth the time and money for the product I was so exited and looked forward to. Real deception!!

1A and 1B by far have the most leg room. 1C and 1D have slightly above average, but not nearly as much as the A/B side. Otherwise the business class seats are the exact same as economy. Overall, average at best. Meal was cold ham and cheese with a bread basket.