What methods of transport does Hong Kong Airlines (HX) provide for my pet?
Pets can travel as checked baggage or as manifested cargo only. Only service animals are eligible for travel in the passenger cabin.
Does my pet qualify for travel as checked baggage?
Pets that meet the following qualifications can travel as checked baggage:
- The pet is a domestic dog or cat
- The pet is travelling in a container that meets IATA Live Animal regulations
- The flight is not to Hong Kong
Does my pet qualify to be shipped as cargo?
If your pet does not meet the requirements for travel in the cabin or as checked baggage, or your flight is to Hong Kong contact Hong Kong Airlines for more information.
What are the fees associated with pet transport?
Standard baggage charges are levied against pets, and pets cannot be included in your checked baggage allowance.
What are the kennel requirements?
The kennel must meet all applicable requirements in the IATA Live Animal regulations.
What health documentation is required?
Passengers are required to submit valid health and vaccination certificates, entry permits and other documents required by the countries of transit when making the pet reservation.
How do I make arrangements to travel with my pet?
You must contact the Hong Kong Airlines Reservation Office at least 7 days prior to departure and provide the following information:
- Type of pet
- Total weight of pet and container
- Dimensions of the container
- Material and make of the container
- All necessary health information
Please contact the airline directly for information about traveling with a service animal.
