How can I check in for my Hong Kong Airlines (HX) flight?
You may check-in for your Hong Kong Airlines (HX) flight with the following options:
- Online check-in (Web check-in)
- Mobile check-in
- Self-service kiosk check-in at the airport
- Ticket counter check-in at the airport
Does Hong Kong Airlines (HX) have online web check-in?
Yes, you may check in for your Hong Kong Airlines (HX) flight online from 48 hours to 2 hours prior to your flight, provided you are departing from one of the eligible airports. The following passengers are not able to check in online:
- Passengers requiring wheelchair or medical assistance
- Unaccompanied minors
- Passengers travelling with baby and family passengers
- Passengers travelling in a group
- Passengers with I class or E class on their ticket
- Others specified by Hong Kong Airlines as ineligible for online check in
Passengers may only use a Mobile Boarding Pass at Hong Kong (HKG) and Taipei (TPE) airports. At all other online check-in-eligible airports passengers must print a boarding pass from a self check-in kiosk or request one from a Hong Kong Airlines ticket counter.
Can I check bags with the Hong Kong Airlines (HX) online web check-in?: No, however checking in online makes you eligible to check your bags at a designated online check-in counter.
Can I select or change my seat with the Hong Kong Airlines (HX) online web check-in?: Yes
Does Hong Kong Airlines (HX) offer mobile check-in?
Yes, you may check-in for your Hong Kong Airlines (HX) flight with your mobile device starting 48 hours and ending 2 hours before the scheduled departure time, provided you are departing from one of the eligible airports to receive a mobile boarding pass on your mobile device. The following passengers are not able to use mobile check in:
- Passengers requiring wheelchair or medical assistance
- Unaccompanied minors
- Passengers travelling with baby and family passengers
- Passengers travelling in a group
- Passengers with I class or E class on their ticket
- Others specified by Hong Kong Airlines as ineligible for online check in
Passengers may only use a Mobile Boarding Pass at Hong Kong (HKG) and Taipei (TPE) airports. At all other mobile check-in-eligible airports passengers must print a boarding pass from a self check-in kiosk or request one from a Hong Kong Airlines ticket counter.
Can I check bags with the Hong Kong Airlines (HX) mobile check-in?: No, however using mobile check in makes you eligible to check your bags at a designated mobile check in counter.
Can I select or change my seat with the Hong Kong Airlines (HX) mobile check-in?: Yes
Does Hong Kong Airlines (HX) offer self-service kiosk check-in?
Yes, you may check-in for your Hong Kong Airlines (HX) flight at the airport self-service kiosk, where available, and receive a printed boarding pass.
Can I check bags with the Hong Kong Airlines (HX) self-service kiosk check-in?: Yes, where self-service bag check kiosks are available.
Can I pay bag fees with the Hong Kong Airlines (HX) self-service kiosk check-in?: Yes
Can I select or change my seat with the Hong Kong Airlines (HX) self-service kiosk check-in?: Yes
Does Hong Kong Airlines (HX) offer ticket counter check-in?
Yes, you may check-in for your Hong Kong Airlines (HX) flight at the airport ticket counter from 40 minutes to 2.5 hours before the scheduled departure time (depending on your departure city and destination) and receive a printed boarding pass.
Can I check bags at the Hong Kong Airlines (HX) ticket counter check-in?: Yes
Can I pay bag fees at the Hong Kong Airlines (HX) ticket counter check-in?: Yes
Can I select or change my seat at the Hong Kong Airlines (HX) ticket counter check-in?: Yes
Does Hong Kong Airlines (HX) offer in-town check-in stations?
Yes, you may check-in for your Hong Kong Airlines (HX) flight at the Hong Kong Airlines check-in counters at Hong Kong and Kowloon stations from 90 minutes to 24 hours before the scheduled departure time for flights from Hong Kong and receive a printed boarding pass. The in-town check-in stations are open from 5:30 am to 90 minutes prior to the last scheduled departure time of the day.
Can I check bags at the Hong Kong Airlines (HX) in-town check-in stations?: No
Can I pay bag fees at the Hong Kong Airlines (HX) in-town check-in stations?: Yes
Can I select or change my seat at the Hong Kong Airlines (HX) in-town check-in stations?: Yes
Does Hong Kong Airlines (HX) charge a fee for a seat assignment?
Hong Kong Airlines (HX) does charge a fee for selecting a standard seat assignment, depending on your ticket class.
When do I need to check-in for my Hong Kong Airlines (HX) flight?
The minimum time to check-in for an Hong Kong Airlines (HX) flight is 40 minutes prior to the flight.
When do I need to be at the boarding gate?
Boarding closes 20 minutes prior to departure for Hong Kong Airlines (HX) flights.
