Will my pet be able to travel on Air Astana?
- Generally pet travel on Air Astana is permitted
- Air Astana must be notified that a pet is traveling at least 24 hours prior to departure
- Each country has its own regulations for transporting pets, therefore, you must check with an Air Astana representative for details
What methods of transport does Air Astana provide for my pet?
- Travel in the passenger cabin
- Checked as baggage in pressurized and temperature controlled area of your aircraft
- Shipped as cargo in pressurized and temperature controlled area
Does my pet qualify for travel in the Air Astana passenger cabin?
Pets that meet the following qualifications can travel in the passenger cabin:
- Your pet can comfortably remain in its kennel, under the seat for the entire flight
- Only domesticated dogs, cats, birds, rabbits and fish are allowed
- Dogs and cats are at least 3 months old
- The kennel is specifically made for animal carriage
- Your pet has all necessary health documents required by your destination (see below for more information)
Does my pet qualify for travel on Air Astana as checked baggage?
Pets that meet the following qualifications can travel as checked baggage:
- Your pet can comfortably remain in its kennel for the entire flight
- The kennel meets all requirements (see below for more information) and the combined weight of the animal and kennel does not exceed 50 kg or 110 lb
- Your pet has all necessary health documents required by your destination (see below for more information)
Does my pet qualify to be shipped as cargo on Air Astana?
If your pet does not meet the requirements for travel in the cabin or as checked baggage, or you would like your pet to travel unaccompanied, then contact Air Astana for more information
What are the fees associated with pet transport on Air Astana?
- Fees for transportation of pets may be charged depending on flight route and transport method
- Contact a representative at Air Astana for exact details
What are the kennel requirements for transporting a pet on Air Astana?
In addition to the size and weight maximums kennels must meet the following requirements:
- Be leak-proof and escape-proof.
- Be properly ventilated, but not allow any part of the animal from protruding outside of the container.
- Provide enough room for the animal to stand and turn around.
- Be made of metal, wood, or a hard plastic/composite.
- Contain absorbent material or litter.
- Have functional handles on the kennel's exterior to prevent tilting and any direct contact with the animals.
- Be closed securely, but not locked.
- Have labels with the words "Live Animal" in letters at least 1-inch tall on the crate's top and on at least one side.
- Have upright arrow labels indicating kennel's correct position.
What health documentation is required for transporting a pet on Air Astana?
Air Astana requires s health certificate, administered by a veterinarian, that is no more than 30 days old. Some States and Countries require additional health documents. As it is the passenger's responsibility to be aware of all regulations, you should consult your veterinarian and the Department of Agriculture to ensure that your animal will comply with all requirements.
Are there any other restrictions for transporting a pet on Air Astana?
Air Astana can refuse to transport an animal due to illness, aggressive behavior, poor kenneling, or extreme temperatures at origin, transfer, or destination airports.
Short nosed dogs/cats are only accepted for travel at owner's risk.
Service animals traveling on Air Astana.
Please contact a representative at Air Astana directly for detailed information about traveling with a service animal.
