How can I check in for my Swoop (WO) flight?
You may check-in for your Swoop (WO) flight with the following options:
- Online check-in (Web check-in)
- Mobile check-in
- Self-service kiosk check-in at the airport
- Ticket counter check-in at the airport
Does Swoop (WO) have online web check-in?
Yes, you may check-in for your Swoop (WO) domestic Canadian or international flight online starting 24 hours and ending 60 minutes before the scheduled departure time (depending on your departure city and destination) to receive a mobile boarding pass on your mobile device or a printable boarding pass. You may use this option if:
- you have an electronic ticket on Swoop (WO)
- you may access your reservation with your confirmation code or e-ticket number
- you are not a special needs passenger (for example an unaccompanied minor)
Can I check bags with the Swoop (WO) online web check-in?: Yes, you may check bags but you must drop them at the airport baggage drop before the check-in deadline for your flight.
Can I pay bag fees with the Swoop (WO) online web check-in?: Yes
Can I select or change my seat with the Swoop (WO) online web check-in?: Yes
Does Swoop (WO) offer mobile check-in?
Yes, you may check-in for your Swoop (WO) domestic Canada or international flight with your mobile device starting 24 hours and ending 60 minutes before the scheduled departure time (depending on your departure city and destination) to receive a mobile boarding pass on your mobile device. You may use this option if:
- you have an electronic ticket on Swoop (WO)
- you may access your reservation with your confirmation code ore-ticket number
- you are not a special needs passenger (for example, an unaccompanied minor)
- you are departing from an airport which accepts mobile boarding passes (if not, then you may check-in and print a boarding pass at the self-service kiosk or ticket counter)
Can I check bags with the Swoop (WO) mobile check-in?: Yes, you may check bags but you must drop them at the airport baggage drop before the check-in deadline for your flight.
Can I pay bag fees with the Swoop (WO) mobile check-in?: Yes
Can I select or change my seat with the Swoop (WO) mobile check-in?: Yes
Does Swoop (WO) offer self-service kiosk check-in?
Yes, you may check-in for your Swoop (WO) domestic Canada or international flight at the airport self-service kiosk beginning 3 hours and closing 45 minutes for domestic Canada flights / 60 minutes for international flights prior to the scheduled departure time (depending on your departure city and destination) to receive a printed boarding pass.
Can I check bags with the Swoop (WO) self-service kiosk check-in?: Yes
Can I pay bag fees with the Swoop (WO) self-service kiosk check-in?: Yes
Can I select or change my seat with the Swoop (WO) self-service kiosk check-in?: Yes
Does Swoop (WO) offer ticket counter check-in?
Yes, you may check-in for your Swoop (WO) domestic Canada or international flight at the airport ticket counter to receive a printed boarding pass and check baggage/hold luggage. You may check-in at most airport ticket counters beginning 3 hours and closing 45 minutes for domestic Canada flights / 60 minutes for international flights prior to the scheduled departure time (depending on your departure city and destination) to receive a printed boarding pass.
Can I check bags at the Swoop (WO) ticket counter check-in?: Yes
Can I pay bag fees at the Swoop (WO) ticket counter check-in?: Yes
Can I select or change my seat at the Swoop (WO) ticket counter check-in?: Yes
Does Swoop (WO) charge a fee for a seat assignment?
Swoop (WO) will charge a fee if you want to select a specific seat from the time the reservation is created until 24 hours before scheduled departure time. Within the 24 hours before scheduled departure time the airline will randomly assign a seat at no fee. You may freely change the seat assignment for an open seat at time of check-in.
When do I need to check-in for my Swoop (WO) flight?
The minimum time to check-in for a Swoop (WO) flight is:
- 45minutes before scheduled departure time for domestic Canada flights
- 60 minutes before scheduled departure time for international flights to/from Canada
When do I need to arrive at the airport for my Swoop (WO) flight?
Suggested arrival time:
- 90 minutes before scheduled departure time for domestic Canada flights
- 2 hours before scheduled departure time for international flights to/from the Canada
Minimum required check-in time with carry-on baggage?
- 45 minutes before scheduled departure time for domestic Canada flights
- 60 minutes before scheduled departure time for international flights to/from the Canada
Minimum required check-in time with checked baggage?
- 45 minutes before scheduled departure time for domestic Canada flights
- 60 minutes before scheduled departure time for international flights to/from the U S
When do I need to be at the boarding gate?
Boarding closes 15 minutes before scheduled departure time for Swoop (WO) flights.
What happens if I miss my flight?
You will have to purchase a new ticket if you miss your flight. If a return flight exists then it will not be cancelled. It may be cancelled if one does not wish to purchase a new ticket. The amount associated with the return flight, less $100.00 CAD cancellation fee, will be placed in a Swoop credit.
