Does Shenzhen Airlines have Online Check-in?
Yes, Shenzhen Airlines allows you to check-in online before your flight departs. Online check-in closes 90 minutes prior to the flight departure time. As a reminder, you will need your travel documents and flight information to complete the online check-in process and access to a printer to print your boarding pass.
Can I use Online Check-in if I have bags to check?
Yes, however, passengers with baggage to check must go to the Shenzhen Airlines "baggage drop" counter upon arrival at the airport. Note: All baggage must be checked-in at the airport baggage drop counter at least 45 minutes prior to the flight departure time.
Can I change/select my seat with Online Check-in?
Yes, when you use Shenzhen Airlines Online Check-in, you may select or change a seat assignment.
If I plan to check in at the airport, how much time should I allot?
Passengers should plan to arrive at the security checkpoint no later than 45 minutes before their flight departure. Therefore, a passenger should arrive at the airport at least one hour prior to their flight departure. Please note that arrival time is two hours at very busy airports such as Beijing, Chengdu, Chongqing, Guangzhou, Harbin, Haikou, Kunming, Shanghai Pudong, Shanghai Hongqiao, Shenyang, Shenzhen, and Zhengzhou prior to departure.
When do I need to be at the boarding gate?
It is recommended that you arrive at the boarding gate at least 45 minutes prior to departure. Boarding closes 15 minutes prior to departure.
