Does Jetstar have a service for Unaccompanied Minors?
The airline requires that passengers are able to travel independently. The airline does not have the systems, staff or facilities required to assume responsibility for assistance and supervision of passengers. Children requiring supervision will not be regarded as able to travel independently on the basis that they may cause a disruption or endanger themselves or others if traveling unaccompanied.
For domestic Australian and international flights to/from Australia operated by Jetstar (JQ), children who are not yet attending secondary school will be regarded as unable to travel independently and will not be eligible to travel unless they are accompanied by an appropriate Accompanying Passenger*. Jetstar may require proof that children are currently attending secondary school at check-in. Despite these guidelines, if a child is attending secondary school but their parent or guardian considers that the child is not sufficiently independent to travel unaccompanied using the service provided by Jetstar, they must notify Jetstar. Jetstar is not able to carry such passengers unaccompanied.
*Accompanying passenger means a paying passenger who can travel independently and is able to and will provide the appropriate assistance, supervision, or both, as is required for the particular customer they are accompanying. As a guide, Jetstar generally will not consider a passenger to be an appropriate Accompanying Passenger for a child unless the passenger is at least 15 years old. Jetstar generally requires that passengers are able to travel independently. We do not have the systems, staff or facilities required to assume responsibility for assistance and supervision of passengers. Children requiring supervision will not be regarded as able to travel independently on the basis that they may cause a disruption or endanger themselves or others if traveling unaccompanied.
For Intra-Asia flights operated by Jetstar Asia (3K) or Valuair (VF), passengers below the age of 15 must be accompanied by a passenger who is 15 years of age or older, at the time of travel.
